PK88 Privacy Policy — Your Personal Data Protection

Pk88 ("we", "the company" or "the platform") is an online gaming platform that operates fully in accordance with industry best practices in data protection and user privacy. We understand that your personal information is a trust we hold with great responsibility.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We are committed to ensuring that every piece of information you share with us is handled transparently, securely, and only for purposes you have consented to.

Your trust is the foundation of the relationship between pk88 and every member. That is why we never sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent. Your privacy is not merely a legal obligation to us — it is a core value in how we operate every day.

To enable PK88 to provide a secure, seamless, and personalised service, we collect the following categories of information:

We only collect information that is strictly necessary for the stated purposes. You are not required to provide any additional information beyond the minimum needed for account registration and verification.

Every piece of information we collect is used responsibly and only for legitimate purposes. Here are the key ways we use your personal data:

• Account Management: Creating, verifying and securely maintaining your member account, including processing registration and login.
• Transaction Processing: Processing all deposits, withdrawals and financial transactions related to your account promptly and accurately.
• Platform Security: Detecting and preventing fraud, hacking, multiple account usage and any suspicious activity that could compromise your account security or our platform.
• Service Communications: Sending important account-related notifications, transaction confirmations, security updates and changes to terms of service.
• Responsible Gaming: Monitoring usage patterns to identify risk indicators and provide support through programmes Responsible Gaming us.
• Service Improvement: Analysing aggregated usage data to improve user experience, platform performance and promotional relevance.
• Legal Compliance: Fulfilling legal obligations including reporting to relevant authorities when required by law.

We do not use your information to make automated decisions that significantly affect you without appropriate human oversight. Any processing of sensitive data is carried out under strict controls and only by authorised personnel.

Pk88 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, in the course of operating our platform, there are limited situations where data sharing is necessary:

• Payment Providers: Transaction information is shared with payment service providers (FPX, eWallets such as Touch 'n Go and GrabPay) solely to process your deposits and withdrawals.
• Game Providers: Minimal game data is shared with third-party game software providers to ensure smooth and fair gameplay functionality.
• IT Support Services: Technology service providers who maintain our platform infrastructure may have limited access to data within the scope of their work, subject to strict confidentiality agreements.
• Legal Requirements: We may disclose your information to authorities, courts, or regulatory bodies when required by law, court order, or official investigation.
• Fraud Prevention: In cases suspected to involve fraud or money laundering, relevant information may be shared with the appropriate financial security authorities.

The security of your personal data is our absolute priority. pk88 continuously invests in the latest security technologies and procedures to ensure your information is protected at all times:

• 256-bit SSL Encryption: All data transmitted between your device and pk88 servers is encrypted using the latest TLS/SSL protocols, making it unreadable to any unauthorised party.
• Stored Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted format using strong hashing algorithms — even our internal staff cannot view your password.
• Layered Access Control: Access to user data is strictly limited to staff who require it to perform their duties, with comprehensive audit logs maintained at all times.
• 24/7 Monitoring: Our security systems monitor platform activity around the clock to detect any suspicious or unauthorised access attempts.
• Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits by third-party experts.
• Two-Factor Authentication: We offer two-factor authentication (2FA) to provide an additional layer of security for your account.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and never sharing your login details with anyone.

Pk88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting key platform functionality.
• Functional Cookies: Saving your preferences such as preferred language and display settings to enable a more personalised experience.
• Analytics Cookies: Helping us understand how members use the platform — the most visited pages, time spent and navigation patterns — so we can continuously improve our service.
• Security Cookies: Used to detect and prevent fraudulent activity, and to ensure your login sessions are secure and authentic.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help settings.

As a pk88 member, you have clear and enforceable rights over your personal data. We respect and facilitate the exercise of all the following rights:

Pk88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law:

• Active Account Data: Retained for the duration that your account remains active and in use on our platform.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents: Retained for five (5) years after account closure in accordance with anti-money laundering (AML) requirements.
• Communication Logs: Customer support communication records are retained for two (2) years for dispute resolution purposes.
• Inactive Account: Account data that has been inactive for more than three (3) years may be deleted or anonymised, subject to legal retention requirements.

When your data is no longer needed, we ensure it is securely deleted or anonymised using industry-recognised methods so that it cannot be recovered or linked back to you.

Pk88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When we make material changes, we will:

• Updating the "Last Updated" date displayed at the top of this document.
• Displaying a clear notice within the platform upon your next login.
• Sending email notifications to the address registered with your account.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the PK88 platform after any amendments take effect will be considered your acceptance of the updated terms.

If you have any questions, concerns, or wish to submit a request regarding your personal data, PK88's Data Protection Officer (DPO) team is ready to assist you.

For more information on the platform's terms of use, please visit the Terms and Conditions us. If you need assistance with responsible gaming, please visit the Responsible Gaming us.